3 e-mail ids for taxpayer services 


New Delhi: The Income Tax department on Saturday notified 3 e-mail IDs as part of a faceless, e-assessment scheme.  Taxpayers can complain to the department about their problems through these.  These were made available to further improve services in accordance with the Taxpayers Charter. 


In a tweet issued by the Income Tax Department on Saturday, it said that with the aim of further improving the services of taxpayers in line with the Taxpayers Charter, special e-mail IDs have been made available to register issues related to pending cases under the Faceless Scheme. 

There is no need to contact the tax payer or the office of the Associate Income Tax Department or the officer of that department directly for income tax related activities.  They can report their problems to the department through the e-mail ids mentioned below. 


 For faceless assessment: 

samadhan.faceless.assessment@incometax.gov.in

 For faceless penalty: 

samadhan.faceless.penalty@incometax.gov.in

 For faceless appeals: samadhan.faceless.appeal@incometax.gov.in